Try the whole product, on your real customers.
Your agent, on your Shopify store, answering your Instagram DMs. Set up yourself in about an hour, nothing charged until day 15.
- Not charged until day 15
- Cancel anytime
- No sales call needed
Everything in your plan, from minute one.
A real agent, live
Not a sandbox. It answers real customers on Instagram, WhatsApp or web chat from the first hour.
Shopify connected
Connect in about 3 minutes with a private app (five permissions, no code). Orders, tracking, inventory and policies come from your store.
Customer recognition
Add the optional Instagram handle field to your cart and DMs match to orders.
All four personas
Customers, creators, partnership pitches and proposals, each editable by you.
Full dashboard
Every conversation and escalation, plus volume, intent and busiest hours.
Human handoff
Reply from your own inbox and the agent steps back for 12 hours.
From signup to live agent.
- 1Minute 0
Create your account and pick a plan. A card is required so your agent keeps running; nothing is charged until day 15.
- 2Minute 3
Connect Shopify in about 3 minutes (private app, five permissions, no code). Paste your site URL or drop in a brand document.
- 3Within the hour
Connect Instagram with one login, or WhatsApp, or copy the web chat snippet. Your agent goes live.
- 4Day 1 to 14
Edit personas, add knowledge, resolve escalations. Email hello@kylixagent.com any time.
- 5Day 15
Keep going on your plan, or cancel before and pay nothing.
Before you start.
Do I need to talk to anyone to start?
No. Setup is self-serve, or book a 20-minute call and we'll do it with you.
Why do you ask for a card?
So your agent doesn't go dark on day 15. You're not charged during the trial and can cancel from the billing page.
Which plan should I trial?
Just a few conversations a day on website chat → Lite ($19/mo) or Basic ($59/mo). Instagram DMs and website chat at higher volume → Starter ($149/mo), which includes both (SMS is an add-on). WhatsApp, email or voice, or you want Kylix to win back past buyers and run campaigns with discount codes → Growth ($599/mo), where campaigns start. DM sales start at Starter. You can switch plans at any time, including during the trial. Selling on Instagram DMs? Choose Starter or Growth. Lite and Basic are website chat only.
What happens to my data if I cancel?
Your agent stops and your store disconnects. Your conversation logs stay on your account until you ask us to delete them, which we do on request.
Ten minutes from now, your DMs answer themselves.
14-day free trial · Not charged until day 15 · Cancel anytime